Terms & Conditions
These include all arrangements in connection with the funeral, assistance and advice in matters relating to the funeral, attendance and services of staff, attending to all documentation, care of the deceased and use of the Chapel of Rest, provision of motor hearse and attendance of a funeral director.
Payment of Account
Near & Near Undertakers Ltd operates a pricing policy in compliance with the Code of Practice of the National Society of Allied and Independent Funeral Directors.
Our price list provides clients with a full and detailed explanation of our charges as required by the Code.
In addition to our charges, disbursements must be paid to Doctors, Minister of Religion/Celebrant, Cemetery or Cremation fees and such like.
When the funeral arrangements are completed you will be given a written estimate of all the charges incurred by the service you have requested.
We ask for the Funeral Arrangements Sheet to be signed as consent that you accept the charges and will be liable for payment of the account when submitted. This is usually sent to you prior to the funeral service.
If wished, the account may be forwarded to your solicitor, but we must be made aware of this.
For the ‘Simple Service’ funeral, full payment must be made within 48 hours of making the arrangements.
For the ‘Bespoke Service’ funeral, all disbursements must be paid in full prior to the funeral, the final bill is required to be paid in full within 14 days of the funeral taking place.
Failure to meet these conditions may delay or result in a postponement of the funeral.
We reserve the right to add interest on all outstanding accounts at 8% per annum above the base rate of Barclays Bank Plc on accounts that remain unpaid 14 days following the Funeral Service, and any legal and court costs incurred due to non-payment.
If, because of your circumstances, you have to make a claim for assistance from the Department of Work and Pensions, please note that stringent rules apply as to the amount of help available. Please talk to us, in confidence, for guidance. (Please note that this may delay the Funeral Service)
Right to Cancel (Arrangements made in the client’s home only)
You have the right to cancel the contract if you wish. This right can be exercised by sending or taking a cancellation notice to the funeral director at any time within the period of 14 days starting on the day of the arrangement. The right to cancel can be lost during the cancellation period if the service is provided in full before the 14 days elapses.
Where applicable, payment may be required to be made in respect of any services carried out or disbursements paid, once the performance of the contract has begun and prior to the cancellation notice being received.
If you wish to cancel the contract you must tell the person named below, in writing, within 14 days. You may copy this form if you wish but you do not have to.